A business transcription service allows you to convert speech to text. Businesses can use transcription facilities or services to convert videos, customer care conversations, notes, and meeting content. Choosing a transcription service is not a simple task. This is because you will be trusting your company’s data to a third party. Therefore, you must be very keen on which business transcription service you select for your company. Below are some tips to help you choose the best business transcription facilities for your company;
Start by understanding how a business transcription service works
One of the first things you must do before choosing the best business transcription service is how it works. Understanding how a business transcription service will help you make the best choice by knowing what you are looking for and how it should work. In simple terms, a transcript goes through from when you send your files to the transcription service provider to when you receive the file back. The process starts with audio recorded in a business meeting, interview, customer service calls, and the latter. This is done using a handheld digital recorder, and in-phone system, or a mobile application. The next step is sending the audio to a transcriptionist, who listens to the file and types what they hear. Afterward, the document is reviewed for quality assurance. This is done to ensure the grammatical integrity and accuracy of the file or document. Finally, the document is proofread before it is sent back to you.
Note that all transcription facilities function in the same way. However, the steps may differ depending on the transcription type and the industry area. For instance, medical transcriptions focus significantly on medical terminology. It is also worth understanding that not all business transcription facilities are the same. There are AI, humans, and oversees business transcription facilities.
Understand the different types of business transcription facilities
As mentioned before, there are different types of business transcription facilities. Understanding these types and how they function will go a long way in helping you make the best choice. Below are the primary types of business transcription facilities;
• Human transcription facilities- this is where the file is listened to and transcribed by an individual. It is the cheapest form of transcription service. However, it is prone to more errors as a human is to error. Additionally, it may be slower.
• AI transcription facilities- this is one of the most popular transcription facilities, and its users keep increasing over the years. AI transcription facilities understand different accents and can perform a wide range of transcription facilities. The downside of AI transcription is that it may require you to do a lot of editing.
• Voice recognition transcription- this service is almost as popular as AI transcription. It is highly efficient and allows you to record in silent environments. The downside is that voice recognition may be biased to some level.
• Automated transcription facilities- these services allow you to transcribe audio and video content into text with a few clicks. These services also allow you to transform and repurpose content into multiple formats.
Consider the transcription quality offered
In addition to understanding the various types of transcription facilities and how they work, you may also want to look into the transcription quality. It would help to choose a business transcription service with at least 99 percent accuracy. A service that offers a fast turnaround may also come in handy.
Consider the rates for transcribing
The amount of money you have to spend for transcribing is also worth considering. Normally, the cost of transcribing differs from one service provider to the next. Regardless, it would be wise to compare different rates before choosing the best business transcription service. Note that there are a few free transcription software in the market. However, they do not offer high-quality services.
In addition to the elements listed above, it would also help to choose a business transcription service that offers you the utmost security. The last thing you want is for your business information to get leaked or used in the wrong way. Ensure to sign contacts that protect your data and business information by all means. The best transcription services will help ensure that your data is protected and offer you the best transcription accuracy.
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