Last week, Google dropped the hammer on 28 employees who decided to stage an eight-hour protest at two of its offices—one in Sunnyvale, California, and the other in New York City. In Sunnyvale, these employees simply staged a sit-in, taking over the office of Google’s Cloud Business CEO.
What were they protesting? Apparently, they weren’t too happy about Google Cloud‘s cozy relationship with the Israeli government. It’s a pretty heavy topic, and clearly, these employees felt strongly enough about it to take some serious action.
Fast forward to Thursday, and Google’s head honcho, Sundar Pichai, finally addressed the whole situation in a blog post. The post was mainly about the company’s big plans to reorganize and focus on AI, but Pichai did take a moment at the end to talk about why this kind of protest is a big no-no at Google.
He didn’t directly address the firings, but he made it clear that the tech giant would not tolerate this type of behavior. It’s a pretty intense situation, and it’s got a lot of people talking about the balance between personal beliefs and professional conduct in the workplace.
“We have a culture of vibrant, open discussion that enables us to create amazing products and turn great ideas into action. That’s important to preserve. But ultimately we are a workplace and our policies and expectations are clear: this is a business, and not a place to act in a way that disrupts coworkers or makes them feel unsafe, to attempt to use the company as a personal platform, or to fight over disruptive issues or debate politics. This is too important a moment as a company for us to be distracted.”
Google’s CEO had to remind employees: “This is a business.”
Sundar Pichai, the CEO of Google, recently felt compelled to remind employees of a fundamental truth: that Google is a business. This may seem obvious, but it highlights an underlying culture issue at the tech giant.
The context was Pichai’s response to protests by over two dozen employees who disrupted operations by staging a sit-in at his office. Google was well within its rights to fire these employees for preventing colleagues from working, regardless of their beliefs motivating the protest.
However, Google has consciously cultivated a campus-like culture with perks like free food and daycare, blurring the line between work and university life. This environment encouraged open feedback and disagreement “in pursuit of what it was building,” as the content notes.
With nearly 200,000 employees from diverse backgrounds, diverging viewpoints were inevitable at Google. However, it appeared that the protesting employees were unable to distinguish between appropriately expressing their beliefs and fulfilling their work obligations.
This suggests a “failure of leadership,” as the content argues. As management expert Bruce Tulgan states, “The way employees think and act is a direct reflection of how leaders have managed the culture.”
Google’s leaders made deliberate choices to shape an open, perk-filled culture. But they may have overcorrected, failing to set clear boundaries around professionalism and workplace conduct expectations.
While innovative workplaces strive for satisfied employees, there’s a balance to strike. As HR expert Johnny C. Taylor Jr. advises, “Companies must be purposeful about culture… Employees should absolutely feel heard but also clear about their responsibilities.”
The incident reveals how company culture is defined by leadership actions over time, sometimes yielding unintended consequences that require course correction.
For Google, reinforcing that it’s still a business, not just a laid-back campus, appears to be a necessary recalibration of the culture its own policies created.
The Information is Taken from Inc and Fox Business