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Churchill Car Insurance: What You Need to Know in 2023?

Churchill Car Insurance

You can select the level of protection you require with Churchill Car insurance. There are three flexible policy options available, as well as a variety of add-ons such as legal cover and insurance when you’re out of the nation. They also provide useful add-ons such as £100 to cover travel fees if you are unable to drive your car.

With their comprehensive auto insurance packages, Churchill Car Insurance also includes an uninsured driver guarantee. This implies that if you are in an accident with an uninsured motorist and it is not your fault, you can keep your no-claims bonus and your claim excess will be reimbursed.

As part of the vandalism guarantee, your no-claims bonus is also safe. Your vehicle will be fine, and if you go to one of Churchill’s car recommendation garages, they will do your car engine clean inside and out. Let’s try to know about Churchill Car Insurance.

Who is Churchill?

Churchill is one of the most well-known brands in the United Kingdom, thanks to its loving bulldog mascot, Churchie. He appears in the majority of the insurer’s television, radio, and print advertisements.

The Winston Churchill-inspired pup had a makeover in 2019 as the brand was given a fresh design in an attempt to attract a younger customer base. He transitioned from a nodding-dog mascot to a CGI character who encouraged people to ‘Chur-chill’ while skateboarding down the street. The goal was to make the company appear more current.

Businessman Martin Long create Churchill in 1989 as an automobile insurance company. A few years later, the firm expanded its product to include home insurance. It now sells a variety of other services, such as pet, life, and landlord insurance. Let’s try to know about Churchill Car Insurance. departed the Royal Bank of Scotland Group in 2012 after a brief stint as a shareholder in 2003. The insurer is currently part of the Direct Line Group, which also includes the insurers’ Direct Line and Privilege, as well as the breakdown supplier Green Flag.

What is included in a Churchill Car Insurance policy?

Churchill Car Insurance is a five-star rated policy, which means it offers a wide choice of coverage and features. People insured with Churchill and who have an accident can make use of the following benefits:

  • There is a 24-hour emergency helpline.
  • While the insured vehicle is being repaired, you will have access to a courtesy car (comprehensive cover)
  • Up to £100 is available for immediate travel expenses (comprehensive cover)
  • All insurance-covered repairs come with a five-year guarantee.
  • When a vehicle is written off, you can choose between a replacement vehicle and cash compensation.
  • If the car is vandalized, no claims discount is kept.

Churchill car insurance login

You can use the official links provided below to log in with Churchill auto insurance. They are all up to date and will always work for securely signing in on our website!

If you are having problems login into your account, please follow the steps below.

Step 1 – To access your Churchill auto insurance login account, open this guide in a new window. You’ll be able to follow along with the steps while witnessing them!

Churchill car insurance login

Step 2 – Login by providing your Churchill auto insurance login credentials. This information will be provided to you either upon registration or by an authorized representative of the website.

Login by providing your Churchill auto insurance login
Step 3 – After obtaining a “successfully logged in” notice, you are now officially linked to Churchill car insurance login!
Step 4 – Churchill car insurance login may have difficulty accepting your login credentials. To assist in resolving this issue, we recommend following these step-by-step steps.

If you’re using a mobile app to log in, check out the following:

  1. Determine whether the app requires a login.
  2. Launch the app
  3. Locate the login or Sign In button.
  4. Select the identifying text box.
  5. Enter your identification number here.
  6. Enter your password
  7. Log in or Sign In

Churchill car insurance number

Would you rather speak to someone?

Call our agents for a quote, on

0345 877 6679

Contact Them:

     Opening Date                 Opening hours
Mon – Fri                   8am – 9pm
Saturdays                   9am – 5pm
Sundays                   9am – 4pm
Bank holidays                   9am – 5pm

Churchill car insurance policy details

You can choose between ‘third-party, fire and theft,’ ‘comprehensive,’ or ‘comprehensive plus’ insurance from Churchill.

Third-party, fire, and theft insurance are the most basic and least expensive, and they do exactly what they claim. It protects you if a third party sues you for bodily harm, any claims for damage to the third party or their vehicle, or if your car is stolen or damaged by fire.

The next option is comprehensive, which provides more coverage. You’ll also be covered for any accidental damage to your automobiles, such as the repair of a child car seat, misfueling, and misplaced car keys. Your windscreen will also be protected, and you’ll receive personal advantages such as coverage for personal possessions in your car, as well as medical and hotel expenditures.

Other Features such as Legal Cover

You can pay to add on other features such as legal cover, no-claims discount protection, assured car hire, and breakdown cover with either of these alternatives.

The top-tier policy is a comprehensive plus. It incorporates all of the features listed above, as well as a number of extras. These include the ability to use your automobile overseas for 90 days each year, new car insurance, and increased restrictions on the quantity of coverage you’re offered.

The cost of your insurance is determined by a variety of criteria, including where you reside, your occupation, the type of vehicle you possess, and your own driving experience. When you request a quote, all of these elements, as well as many others, are considered before pricing is calculated.

However, the most basic policy isn’t necessarily the cheapest; the top-of-the-line choice might sometimes be less expensive.

As a result, comparing the cost of auto insurance is always a good idea. Examine the various levels of coverage offered by different insurers to ensure you are purchasing the best auto insurance policy for you at the best price.

What does Churchill Car Insurance cover?

Elements marked with an are covered as standard; those marked with an are not. Elements denoted with a £ can be added as optional extras to a policy for a fee.

1. Courtesy car

Provides a car for the policyholder to use while their vehicle is being repaired as part of a claim.

2. Personal accident

Covers the policyholder and any passengers who are wounded in an accident.

3. Stolen keys cover

Covers the cost of replacing keys and locks if your automobile keys are stolen.

4.No claims discount protection

Allows the policyholder to make a certain number of claims during a specific time period without impacting their no-claims discount (NCD).

5. Motor legal protection

It covers legal fees for any legal action you may take as a result of an accident.

6. Lost keys cover

Covers the cost of replacing keys and locks. Don’t forget to keep your automobile keys are on the right place.

Does Churchill offer a multi-car discount?

Discounts are offered on up to ten automobiles per household, and this option provides policyholders with the following advantages:

Maintain different renewal dates for each car so that the policyholder can spread the cost out over the year. Other policyholders can be added, including family and friends who live at your address.

If one of the policyholders is involved in an accident in their car, the no-claim discount on the other vehicles in the household is not affected.

Why choose Churchill car insurance?

Why choose Churchill car insurance?

Churchill Car Insurance is a well-known brand that provides comprehensive car insurance as well as third-party fire and theft insurance.

Telematics insurance and multi-car coverage are also available.

Although it is a well-known brand, it does not necessarily have the best policy for you.

The best way to ensure you’re obtaining the correct coverage is to compare several insurers and see what they have to offer.

Churchill Car Insurance add-ons

Along with the standard features of automobile insurance, such as coverage for fire damage and theft, Churchill also offers a few optional extras that you may add on to enhance your policy.

It has partnered with Green Flag to provide breakdown coverage, and it has a 24-hour emergency helpline that you can call whenever you need it.

Optional accessories include:

  • Assistance with legal matters
  • Guaranteed car rental plus
  • Protection against no-claims discounts

These add-ons will raise the cost of your premiums, so only purchase them if you believe you will need them.

Churchill Car Insurance provides vandalism and uninsured driver guarantees for free when you purchase fully comprehensive insurance.

What is Churchill car insurance best for?

Churchill marketing manager Emma Cava emphasizes that the company has been a name to trust for more than 30 years and that with Churchie as a mascot, it is one of the market’s most instantly recognizable brands.

She goes on to say that Churchill has received five-star Defaqto and Moneyfacts ratings because its customers have peace of mind knowing they’re covered by a 24-hour emergency helpline, a vandalism guarantee to ensure no claims discounts are maintained, and a courtesy car to keep drivers on the road.

Churchill in the news

Churchill announced in May that it would provide partial reimbursement to consumers who did not use their automobiles as much during the Covid-19 pandemic. “Your insurance premium is mainly based on expected mileage, so if you’re not on the road as much, it’s only fair you get some money back,” according to the statement.

Direct Line, the parent firm, announced a relationship with Starling, a challenger bank, in June 2019. Starling’s in-app Marketplace introduces this Churchill company, and users of the bank who choose house insurance will be sent to the insurer’s quote website.

Complaints data

In the first half of 2020, the Financial Ombudsman Service received fewer than ten vehicle insurance complaints about Churchill (which could have been a single complaint). In the first half of 2020, the Ombudsman received 471 auto insurance complaints regarding UK Insurance, the owner of the Churchill brand.

This was the second-highest number of complaints, but that was to be expected from the UK’s second-largest vehicle insurer. Importantly, UK insurance had just over 9% of complaints but nearly 14% of the market, implying that it had significantly fewer complaints than might be expected given its size. To put that in context, 67 firms received 10 or more complaints, totaling 4,550 complaints. Nearly 200 companies had fewer than ten complaints each, totaling only 479.

How did customers rate Churchill’s car insurance?

We’ve looked at how Churchill’s vehicle insurance coverage compares to rivals, as well as how customers who have recently made a claim feel about it.

Members can access our customer service star ratings and read about individual customers’ experiences by logging in. If you aren’t already a member, sign up now to gain full access to these findings and all of our evaluations.

How can you save money on Churchill car insurance?

The first offer made by an insurer isn’t always the finest it has to offer – especially if you’re renewing. So look into what other insurers are giving for equivalent coverage and see if your current insurer can beat it.

You may want the peace of mind that comes with all-inclusive insurance, but certain add-ons may not be right for you or may duplicate coverage you already have independently.

Where you buy your insurance can sometimes affect how much you spend, which is why we recommend comparing costs on different comparison sites (where available) as well as contacting the company directly.

Churchill’s automobile insurance policy you can get on the following price comparison websites:

  • Examine the Market
  • Compare Now
  • MoneySupermarket

How to cancel Churchill Car Insurance

To cancel your Churchill insurance coverage, follow these steps:

  1. Call 0345 603 3551 for customer service.
  2. Give the agent your policy number and customer information.
  3. Request that they terminate your policy and any ongoing payments.
  4. Give a reason for the cancellation.
  5. Request an email confirmation.

To cancel your car insurance online, go to

Pros and cons for Churchill car insurance


  • Uninsured motorist guarantee
  • Access to a legal advice hotline that is available 24 hours a day, seven days a week
  • DriveSure, a telematics insurance policy, is now available.
  • The live chat function


  • There is no 24-hour claim line (emergency line available)
  • There is no third-party-only coverage available.
  • Some of the customer complaints are really unfavorable.

Churchill Cancellation & Admin Fees

Customers must pay a cancellation or other administration fees if they choose to cancel or amend their Churchill auto insurance policy—but, unlike many other brands these days, Churchill will not charge a cancellation fee if you cancel during the 14-day cooling-off period. However, administrative fees are quite hefty, costing £26.88 if you want to alter your residence or car, and £53.76 if you want to cancel after the cooling-off period.

Churchill Cancellation and Administration Fees

Cancellation (within a 14-day cooling-off period)

no charge

Cancellation (after 14-day cooling-off period)

Charge for the time you’ve had a cover, plus an administration fee of £53.76, and refund any remaining premium paid

Other changes to your policy


Churchill Car Insurance Customer Service Reviews and Ratings

Churchill Ratings & Customer Reviews

Trustpilot customer service rating 4.2 out of 5 3.88

Defaqto 5 stars

Customers need to pay a cancellation or other administration fees if they wish to cancel or change their Churchill car insurance policy—but “World-class service, Which extend my hire car (twice) when I couldn’t collect my car after the repair was fully complete due to a local covid lockdown, all at no cost to myself.”

“I try calling Churchill multiple times to modify my vehicle insurance and sent to their online services each time. Then try to log in to my account using my password, but it does not recognize it every time, forcing me to reset it multiple times before getting nowhere and becoming quite upset.”

If you cancel during the 14-day cooling-off period, Churchill, like many other companies these days, will not charge a cancellation fee. However, administrative fees are quite hefty, costing £26.88 if you want to alter your residence or car, and £53.76 if you want to cancel after the cooling-off period.

Frequently Asked Questions (FAQs) on Churchill Car Insurance: 

What is Churchill’s car insurance claims number?

Call 0345 603 3590 to file a claim with Churchill auto insurance.

How can I contact Churchill?

If you are an existing client, your policy documentation will state which coverage is applicable to your policy. If you have any questions concerning any of the foregoing, please call the Customer Hotline at 0800 200 326.

Are Churchill and Direct Line the same?

Churchill has been a member of the Direct Line Group since February 2012, with policies underwritten by the parent company, United Kingdom Insurance Limited. Churchill is well-known for its advertising, which includes a talking nodding dog mascot.

Is Churchill part of UK insurance?

We are a UK-based company that sells insurance plans over the phone and online. Scotland Group Royal Bank is owner Churchill the in 2003, making the bank’s insurance arm the UK’s second-largest general insurer.

Who is the CEO of Churchill Insurance?

Neil Churchill is a multi-award-winning insurance broker and entrepreneur with over 20 years of experience in the Property Casualty and Life Insurance industries. He is the President and CEO of Churchill & Associates Insurance Services, Inc., a full-service insurance brokerage specializing in program business.

Is Churchill a broker?

Churchill Insurance Consultants is a Chartered Insurance Broker with strong core beliefs and employees that believe in them. We offer competence in a variety of insurances, including Professional Risks, Commercial Risks, Marine Cargo, Property Risks, Personal Lines, and Travel Insurance.

What is DriveSure from Churchill Insurance?

DriveSure is a type of telematics insurance. Telematics uses GPS technology through your cell phone to record your driving habits and rewards safe drivers with lower premiums. Churchill provides DriveSure to drivers aged 17 to 25, a group of individuals who often face significantly high auto insurance prices.

What are the benefits of DriveSure from Churchill Insurance?

From the first year, DriveSure provides drivers with full driving license discounts. Those who drive cautiously can also receive additional reductions while renewing their insurance policy.

Drivers with a full driving license will not have their premiums adjusted mid-term based on their driving scores during the first year of insurance. It’s simple to get; all drivers need is a smartphone and the Churchill DriveSure app. The software also keeps users up to date on their driving scores.

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