Cupertino-based tech giant Apple has published a support document offering fixes for battery drain and missing data in iOS 14 and WatchOS 7.
The support document has been published on its website.
The document came at a time when several users have been reporting complaints about battery life even after updating their iPhones to iOS 14.0.1.
Instead of suggesting any particular thing, Apple asked its users to erase all content and settings from the iPhone. It might help revive its battery life, Apple said.
There are seven bullet-pointed issues Apple listed in the document. Here are the issues:
- Your workout route maps are missing in the Fitness app on iPhone for previous GPS-enabled workouts from your Apple Watch.
- The Activity, Heart Rate, or other health-related apps fail to launch or load data on your Apple Watch.
- The Fitness app or Health app fails to launch or load data on your iPhone.
- The Health app or Fitness app is reporting an inaccurate amount of data storage on your iPhone.
- The Activity app is reporting an inaccurate amount of data storage on your Apple Watch.
- Your environmental sound levels data or headphone audio levels data from Apple Watch is missing in the Health app on iPhone.
- Increased battery drain on your iPhone or Apple Watch.
Apple asks users who are experiencing two or more of the above issues to follow some steps.
According to Apple, iPhone users have to unpair their phones and watch, and create an iCloud backup.
Once that is done, the users will have to erase all settings and content from the iPhone. After that Apple recommended to restore backed up data in the iPhone and Watch.
These steps may “prevent future data loss”, according to Apple. You will find here the article Apple published on September 30.