7 Best Order Tracking Software for eCommerce Stores

Best Order Tracking Software for eCommerce Stores

Running an eCommerce store keeps you busy. Orders pour in from online shoppers. But tracking them turns into a nightmare. Customers wait and wonder about their packages. Delays happen.

Stockouts pop up without warning. This frustrates everyone, from you to your buyers. Imagine chasing shipments like a dog after its tail, only to lose sales and trust.

The global market for order management software reached about $2.95 billion in 2023. It will grow to around $3.17 billion by 2030. This shows how vital tools like these are for digital commerce.

This post breaks down seven top picks, including AfterShip and Zoho Inventory. They handle real-time inventory tracking, integrate with Shopify, and boost customer experience. You’ll see how they automate tasks, manage returns, and link with payment gateways.

Explore these options and transform your store.

Key Takeaways

  • The global market for order management software hit $2.95 billion in 2023 and will reach $3.17 billion by 2030.
  • AfterShip offers end-to-end tracking, integrates with Shopify, WooCommerce, and Magento, and boosts customer retention.
  • Zoho Inventory starts with a free plan, has paid plans at $39 per month per organization, and integrates with Amazon, Etsy, Shopify, and eBay for real-time inventory tracking.
  • Trackhive provides a free, user-friendly option for small businesses, with features for inventory management and returns, similar to Zoho Inventory and Odoo.
  • Easyship handles global shipping with multi-currency payments and integrates with payment gateways for seamless cross-border sales.

What Makes AfterShip a Simplified Shipping and Tracking Tool?

AfterShip stands out as a simplified shipping and tracking tool for eCommerce stores. It automates management tasks, which builds trust with customers and promotes brand growth. Imagine juggling orders like a circus act, but AfterShip turns that chaos into a smooth ride.

This platform offers end-to-end tracking from quotes to delivery, complete with automated shipment updates. You get integrations with major eCommerce platforms like Shopify, WooCommerce, and Magento.

Plus, its user-friendly interface makes everything feel like a breeze, even for busy online retailers. Customer support and tutorial resources keep you on track, reducing those pesky inquiries.

Talk about a game-changer for inventory management and real-time inventory tracking.

Effective order tracking with AfterShip improves customer retention and loyalty, no doubt about it. Businesses love how it streamlines fulfillment, much like a well-oiled machine in a warehouse.

Pair it with tools like QuickBooks integration or Zoho Inventory for comprehensive order management. Think of it as your secret weapon against backorders and demand forecasting headaches.

Transparent tracking cuts down on questions, boosting customer experiences across online stores. Small businesses find it scalable, with features that tie into payment gateways and ERP systems.

Oh, and did I mention it works great with third-party logistics providers? You handle everything from barcodes to route planning without breaking a sweat.

How Does ShipStation Simplify Multi-Carrier Integration?

ShipStation stands out for small businesses, much like Zoho Inventory and Orderhive do. It handles multi-carrier integration with ease. Picture your e-commerce store as a busy kitchen, where orders fly in from Shopify’s platform and other spots.

ShipStation connects them all through its API-first architecture. This setup links right up to CRM systems, ERP tools, 3PL providers, and payment gateways. You get seamless ties to QuickBooks Online for accounting software needs.

Multi-channel integration shines here, pulling in data from various e-commerce platforms. Cloud-based OMS solutions like this one let you access everything from anywhere. They support real-time inventory tracking and automated workflows.

ShipStation offers end-to-end tracking, vital for simplifying eCommerce logistics. It integrates with shipping carriers for updates on rates, insurance, and more. Think of it as your trusty sidekick, juggling UPS, FedEx, and others without dropping a beat.

Small businesses love this, as it streamlines fulfillment and cuts down chaos in warehouses.

Stackby boosts this by tying into Shopify, WooCommerce, QuickBooks, Slack, Make, and Zapier for smooth workflow automation. ShipStation builds on that with its own strengths in order management software.

You handle inventory management systems across point of sales setups, even for brick-and-mortar spots. It covers warehousing tasks, like demand forecasting and safety stock levels.

B2B operations get a lift too, with features for purchase orders and barcode scanning. Electronic data interchange (EDI) fits in nicely for those who need it. Unified logistics platforms, such as Stord, show how 3PL and OMS integration works in tandem with tools like ShipStation.

They deliver real-time tracking and automated workflows that keep things humming. Drop shipping becomes a breeze, thanks to these connections. Data analytics help with predictive analysis, spotting trends before they hit.

Payment processing flows without hiccups, linking to credit card systems and checkouts. Brands find this setup user-friendly, with ease of use at its core.

Zoho Inventory: Features for Comprehensive Order Management

Zoho Inventory stands out as top order management software for small businesses. It ranks high among the best free options too. This tool centralizes orders from various platforms.

It integrates smoothly with Amazon, Etsy, Shopify, and eBay. You get real-time inventory tracking right away. Stock levels stay visible at all times. Imagine juggling sales without dropping a ball, that’s what it feels like.

The free plan works great for starters. Paid plans kick in at $39 per organization each month. They unlock more power for your warehouse management.

Advanced reporting gives you data-driven insights. Use them to optimize orders and inventory control. Convert orders into quotes or fulfillment steps with ease. QuickBooks integration ties in your bookkeeping.

Payment gateways connect without hassle. Demand forecasting helps predict needs. Buffer stock keeps you prepared. POS systems link up for smooth business functions. It’s like having a smart assistant in the cloud, always on your side.

Real-time stock tracking prevents surprises. Inventory management software like this boosts efficiency.

Why Is Trackhive a Free and User-Friendly Tracking Solution?

Trackhive stands out as a free order management software option for eCommerce stores, much like Zoho Inventory, Square Orders, and Odoo. Small business owners love it because it skips the costs that bog down startups.

You get no-cost entry, perfect for low-volume sellers who need real-time inventory tracking without breaking the bank. Visualize this: you’re juggling orders from your garage, and Trackhive jumps in like a helpful neighbor, offering user-friendly interfaces that cut the learning curve for non-technical folks.

It emphasizes ease, so you focus on growth, not tech headaches. Free plans from similar tools like Stackby and Veeqo support this vibe, letting you handle inventory management and returns management with simple clicks.

Order tracking systems like these bring control, efficiency, reduced errors, and time savings, all while integrating with point of sales systems or QuickBooks integration for seamless ops.

Folks running small eCommerce operations find Trackhive’s design a breath of fresh air, suited for affordability and small orders. It provides free templates for streamlined order management, much like individual OMS solutions that keep things budget-friendly.

Imagine chatting with a friend over coffee about warehouse management software; Trackhive feels that straightforward, with features for barcoding and demand forecasting that don’t overwhelm.

You can connect it to payment gateways or even Shopify’s tools, making inventory tracking a snap. Startups thrive here, as the platform reduces errors and saves time, drawing in your target audience with QR codes for quick scans.

Business software like this fits right into your product lifecycle, offering database and spreadsheet options through the app store. Trackhive and its peers prove that free, user-friendly tracking boosts efficiency for smaller businesses, no fancy jargon required.

How Does Ordoro Streamline Fulfillment for Small Businesses?

Ordoro tackles fulfillment needs for small businesses with automated workflows that keep things running smooth. Imagine your shop as a busy kitchen, and Ordoro acts like a smart chef who automates chopping and stirring to cut down chaos.

It integrates with accounting tools like QuickBooks integration, plus shipping options, to boost scalability. Small teams love how role-based access lets everyone see just what they need, much like customizable dashboards in tools such as Stackby that fit right into your daily grind.

You get automatic updates that sync inventory in real time, dodging those pesky stock mismatches that lead to lost sales. Exception management steps in for quick order tweaks, and automated alerts flag discrepancies before they snowball into big problems.

This setup reduces errors and speeds up delivery, making your eCommerce store feel like a well-oiled machine. Think of it as your secret weapon in inventory management, where real-time inventory tracking keeps everything on point.

Pair it with order management software, and you handle returns management without breaking a sweat. Demand forecasting even helps predict what customers want next, tying into your point of sales (POS) system for seamless ops.

Small businesses often juggle a lot, like a circus performer spinning plates, but Ordoro eases that load with features that promote efficiency. Efficient processes here cut errors and hurry deliveries, saving you time and headaches.

You can make real-time adjustments through order modification, keeping customers happy and operations tight. Integration with payment gateways flows cash smoothly, while microservices architecture supports flexible setups.

Automated workflows handle the heavy lifting, so you focus on growth instead of grunt work. Streamlined fulfillment prevents those frustrating stock outs, ensuring no sales slip away.

Tools like Zoho Inventory complement this by offering comprehensive inventory tracking, but Ordoro shines for its small biz focus. Picture chatting with a friend over coffee, “Hey, this software just synced my Shopify’s orders without a hitch.” Digital marketing ties in too, as faster fulfillment means glowing reviews that draw more buyers.

What Are Easyship’s Global Shipping and Tracking Benefits?

Easyship shines in global shipping and tracking, syncing real-time inventory tracking with demand forecasting to keep your stock levels spot on. Imagine you run an eCommerce store selling gadgets worldwide, and Easyship handles multi-currency payments, tax-agnostic deals, all through easy integration with payment gateways.

It offers built-in marketplace connections, encrypted transactions, boosting seamless cross-border sales like a well-oiled machine.

This tool automates workflows for order placement, inventory management, fulfillment, shipping, even customer chats on international orders. Easyship tackles global fulfillment hurdles, ensures compliance without the headache, much like a trusty sidekick in your business adventure.

You get shipping visibility that feels like having eyes everywhere, supporting returns management and order management software needs effortlessly.

Parcel Perform: Customer-Focused Advanced Tracking Features

Parcel Perform stands out as a top order management software for eCommerce stores. It offers exception management and order modification, so you make real-time adjustments on the fly.

Imagine catching a delay before your customer even notices, like a quick fix in a busy kitchen. Automated discrepancy alerts jump in to resolve issues fast and boost customer satisfaction.

You get customizable dashboards that track key performance indicators in real time, such as order processing time, fulfillment accuracy, and return rates. These tools tie into returns management and real-time inventory tracking, keeping everything smooth.

Advanced reporting delivers data-driven insights to optimize customer experience and monitor growth. Export data easily with SQL server integration, BI tools like Tableau or Power BI, and AI-powered insights.

Integrated ticketing systems, much like those from Radial, provide contextual support for your team. This cloud-based system gives you access from anywhere, speeding up timely customer communication.

Pair it with inventory management features, and you handle demand forecasting without breaking a sweat. Think of it as your secret weapon, turning potential headaches into happy customers.

What Key Features Should You Look For in Order Tracking Software?

You run an eCommerce store and need solid order tracking. Good software makes your life easier with key features that boost efficiency.

  • Real-time inventory and stock level visibility tops the list in inventory management, letting you see exact stock counts right away so you avoid overselling and keep customers happy, like spotting low stock before it bites you in the butt.
  • Look for the ability to convert orders to quotes and fulfill them in order management software, which streamlines your process by turning quick quotes into fast shipments, saving you time like a well-oiled machine.
  • Shipping updates stand out as critical, covering carriers, rates, and insurance details to give you full control over costs and protection, imagine dodging surprise fees with clear info at your fingertips.
  • End-to-end tracking from quotes to delivery ensures transparency in real-time inventory tracking, following every step so you spot issues early, kind of like having a GPS for your packages that never loses signal.
  • API-first architecture enables seamless integration with other business systems, including payment gateways, so your tools talk to each other without hassle, think of it as plugging in a new gadget that just works.
  • Intelligent order routing optimizes fulfillment based on inventory, cost, and proximity in inventory tracking, picking the best warehouse automatically to cut shipping time and expenses, a smart move that feels like cheating the system legally.
  • Exception management and automated discrepancy alerts prevent operational delays in returns management, flagging problems like mismatches right away so you fix them fast, picture getting a heads-up before a small glitch turns into a big headache.
  • Advanced reporting and customizable dashboards support KPI tracking and business insights with Zoho Inventory or similar tools, letting you tweak views for key metrics and make data-driven choices, as if your software whispers secrets about your store’s performance.

How Can Order Tracking Software Benefit Your eCommerce Store?

Order tracking software cuts errors in manual order management, and it saves you time, like a trusty sidekick handling the grunt work. Imagine: faster order fulfillment keeps customers smiling, while improved inventory control stops stockouts dead in their tracks.

Real-time analytics give you sharp insights for better decisions, boosting operational efficiency across the board. Multi-channel integration syncs orders accurately, making stock management a breeze, especially with tools like Zoho Inventory leading the charge in inventory management.

Automated returns management eases the customer experience, turning potential headaches into smooth sails. Increased transparency builds trust, cutting down on those endless inquiries, you know, the ones that eat up your day.

Data-driven insights fuel business growth and shape long-term strategy, all while improved communication between manufacturing and supply chain teams ramps up fulfillment accuracy.

Adopt order management software for real-time inventory tracking, and watch inventory tracking transform your eCommerce store into a well-oiled machine.

What Tips Help You Choose the Right Order Tracking Software?

Picking the right order tracking software feels like finding the perfect pair of shoes, it has to fit just right and last through the miles. Let’s break down some tips to guide you, like a trusted friend sharing secrets over coffee.

  • Check features first, because you need tools that handle inventory management and real-time inventory tracking without a hitch. Look at usability too, as a clunky system can turn simple tasks into headaches. Price matters a lot, so weigh subscription-based options against one-time buys to fit your budget. Integration options count, like linking with Shopify or WooCommerce to keep things smooth. Support quality seals the deal, with quick help when you hit snags.
  • Think about pricing models that match your wallet, such as monthly fees or flat rates. You avoid surprises this way. Businesses often pick subscriptions for flexibility, letting you scale up as sales grow.
  • Seek user-friendly interfaces that feel intuitive, almost like chatting with an old buddy. Access to tutorials helps you learn fast. Customer support resources, like chat or phone lines, save the day during busy seasons.
  • Assess scalability to handle future growth, imagine your small shop turning into a bustling empire. The software should expand with you, adding users or features without breaking the bank.
  • Hunt for integration with major eCommerce platforms, such as Magento alongside Shopify and WooCommerce. This setup streamlines operations, cutting down on manual work. Order management software shines here, automating flows from cart to delivery.
  • Make sure the system supports real-time order tracking and automated adjustments. You get updates in the moment, like a live sports score. This keeps customers happy and reduces errors in returns management.
  • Compare levels of analytics and reporting to monitor KPIs, think of it as your business’s health checkup. Data on sales trends or stock levels guides smart decisions. Zoho Inventory excels in this area, offering clear insights without the fuss.
  • Search for solutions with positive reviews and high customer satisfaction ratings on platforms like G2. Real users share honest stories, helping you dodge duds. High scores often mean reliable performance in everyday use.

Final Thoughts

You picked up some great ideas on order tracking tools like AfterShip and Zoho Inventory. These options boost your inventory management and cut down on returns headaches, making customers smile big time.

Imagine your eCommerce store running smooth as butter, with faster deliveries and happy shoppers coming back for more. Give one a try today, and watch your business soar.

You’ve explored seven top order tracking tools, from AfterShip’s simple shipping features to Parcel Perform’s customer-focused updates. These options, like Zoho Inventory for inventory management and Easyship for global reach, boost your eCommerce efficiency and cut delivery headaches.

Pick one that fits your store’s vibe, and watch customer smiles grow with every on-time package.

FAQs

1. Hey, why should my eCommerce store use order tracking software?

Order tracking software keeps tabs on shipments like a hawk watching its prey, and it ties right into inventory management to avoid those pesky stockouts. Imagine telling a customer their item is on the way, only to find out it’s gathering dust in the warehouse; this tool fixes that mess. Plus, it boosts your rep by giving real-time updates that make buyers feel like VIPs.

2. How does order tracking software help with inventory management?

It syncs orders with stock levels in a snap, preventing over-selling headaches. You know, like juggling balls without dropping any.

3. What makes the best order tracking software stand out for eCommerce?

Top picks shine by blending seamless inventory management with user-friendly dashboards, so you can spot trends faster than a cat spots a laser pointer. They often include alerts for low stock, turning potential chaos into smooth sailing. Think of it as your store’s secret weapon against surprises.

4. Can order tracking software make my customers happier?

Absolutely, it delivers updates that feel personal, like chatting with a friend over coffee, and strong inventory management ensures items arrive on time. No more angry emails about delays; it’s all about building trust, one tracked package at a time.


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