10 Best Food Delivery Apps in China for Hassle Free Food Experience

Best Food Delivery Apps in China

Getting meals delivered to your doorstep is now a growing trend in China. With the rising competition between food delivery apps, it can be difficult for Chinese consumers to identify which offers the best services.

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This article will provide readers with all they need to know about China’s best food delivery apps and their latest updates and innovations. It will also discuss how to use these apps effectively and ensure safety while doing so.

By reading this article, readers will have an overview of various food delivery options available in Chinese cities and tips on ordering meals online or using mobile applications safely and conveniently.

So, let’s dive deeply into understanding everything about Asian-style meal deliveries!

Content Highlights
  • Meituan Waimai, Eleme, and Sherpas are China’s most popular food delivery services.
  • Creating an account with a Chinese food delivery app is quick and simple. Payment options are available for linking with bank cards, Cash on Delivery (COD), AliPay, or QR codes.
  • Typically, meals can be delivered within 30 minutes or less in cities like Beijing using popular apps such as Meituan Waimai and Eleme.
  • All personal information should be handled carefully while using these apps to ensure user data safety.

10 Best Food Delivery Apps in China

Food Delivery Apps in China

China’s food delivery industry is dominated by Meituan Waimai, Eleme, and Sherpas  – with individual restaurant apps rising in popularity.

Meituan Waimai

Meituan Waimai is the most popular food delivery app in the Chinese market due to its long list of features that make it an ideal choice for those looking for a quick, hassle-free, and affordable delivery experience.

It has surpassed 100 million app downloads worldwide on iOS and Google Play, demonstrating its popularity among users in China. This platform boasts a wide range of food options, from big fast-food chains like McDonald’s or KFC to more traditional dishes available at local outlets.

Furthermore, Meituan Waimai offers customers rewards points along with coupons and discounts that can be used on future orders. Thus, it’s no surprise that this app dominates over 80% of the food delivery market in China today.

Eleme

Eleme, often referred to by its Chinese name “饿了么,” is one of China’s three largest and most popular food delivery apps. Alibaba, a leading tech giant in the country with a strong presence in many sectors, owns the app.

It offers an online platform for customers to order meals conveniently from local restaurants or stores. It has quickly become one of China’s most widely used mobile apps due to its easy-to-use interface and vast selection of options available on numerous occasions.

As well as providing access to multiple cuisines at affordable prices, Eleme also provides reliable delivery services such as tracking orders and ensuring food safety standards are met during transportation.

Sherpas

Sherpas is one of the most widely used food delivery apps in China, thanks to its large selection of available restaurants and convenience features. Along with offering restaurant meals for delivery to users, Sherpas also provides e-commerce delivery services for everyday essentials like groceries, snacks, wine, medicine, and more.

It is a favorite among expats in cities such as Shanghai, Beijing, and Suzhou due to its intuitive user interface and wide range of products. In addition to delivering food right to customers’ doorsteps, Sherpas offers a live customer service team that can assist users with various inquiries or complaints during the entire ordering process.

The app has become an indispensable part of several people’s lives in China these days as it offers quick access to delicious foods from different cuisines with just a few taps on their device screen.

Individual Restaurant Apps

In China, individual restaurant apps are commonly used for food delivery. The two most popular standalone platforms for ordering from local restaurants are Meituan Waimai (美团外卖) and Eleme (饿了么).

Over the past few years, these two have become increasingly prominent due to their convenience and reliability. In addition to gaining great appeal in Chinese cities like Beijing, they also offer support for English-language versions so users can enjoy greater accessibility when ordering online.

In terms of convenience, both Meituan Waimai and Eleme provide easy-to-use interfaces that make it incredibly simple to order food with a couple of clicks or taps on your phone. Both services allow users to browse nearby restaurants without leaving the app’s main page – making browsing quick and efficient.

The apps feature menus with detailed information about pricing and availability, allowing customers to compare products easily before deciding what they’d like to order today or tomorrow.

Dianping

Dianping has carved a distinct niche as one of the premier food delivery apps in China, and its reputation is anchored in its expansive repository of restaurant reviews and ratings. Boasting millions of users, Dianping has achieved this status by providing a user-friendly platform that facilitates easy ordering from a diverse array of restaurants.

This accessibility grants customers the liberty to delve into a rich tapestry of culinary experiences, spanning various cuisines and gastronomic delights. What sets Dianping apart is its commitment to enhancing the overall dining journey. Beyond merely serving as a conduit for food delivery, the app endeavors to enrich user experiences by presenting special discounts and implementing loyalty programs.

This thoughtful approach not only appeals to the budget-conscious consumer but also to those who relish the prospect of a broad selection of eateries. Dianping’s dedication to providing a seamless ordering process and added value through discounts and rewards positions it as a preferred choice for those seeking a comprehensive and gratifying food delivery service in China.

Koubei

Koubei, closely associated with the tech giant Alibaba, stands out as another well-liked food delivery app in China, emphasizing linking users to top-notch dining choices. What makes Koubei noteworthy is its seamless integration with Alipay, ensuring users experience the convenience of secure and rapid transactions. This feature adds a layer of ease to the overall ordering process, making it particularly appealing to those who prioritize swift and secure payment methods.

However, Koubei doesn’t just stop at facilitating transactions; it goes a step further by prioritizing user reviews and recommendations. This emphasis on real user feedback makes Koubei a go-to platform for individuals who value insights from fellow customers. By relying on reviews, users can make informed decisions about where to order, ensuring a reliable and satisfactory dining experience.

In essence, Koubei connects users with high-quality dining options and strives to make the entire process seamless and user-friendly, from ordering to payment.

Baidu Waimai

Baidu Waimai, managed by the tech giant Baidu, holds a prominent place as a widely embraced food delivery app in China, known for its accessibility and user-friendly interface. The app has garnered recognition for its efficient delivery services, catering to a diverse range of restaurants that span from cherished local establishments to well-known international chains.

Baidu Waimai is committed to user convenience, evident in incorporating a dependable tracking system. This feature enables users to monitor their orders’ real-time status, adding transparency to the delivery process.

Such attention to detail contributes significantly to an overall hassle-free and enjoyable dining experience, making Baidu Waimai a preferred choice for those who appreciate diverse restaurant options and a seamless and reliable delivery service.

Mei Wei Qi

Mei Wei Qi is making waves in China’s food delivery landscape, and its surge in popularity can be attributed to its innovative approach. Unlike conventional food delivery apps, Mei Wei Qi offers more than a diverse menu. It introduces cutting-edge features, such as virtual chef recommendations and customizable meal plans, providing users with a uniquely tailored and personalized culinary experience.

This emphasis on customization allows users to explore a variety of dining options and curate their orders to align with their specific tastes and preferences. The app’s commitment to offering a personalized touch extends beyond its features. Mei Wei Qi frequently introduces enticing promotions and discounts, making dining a more economical and rewarding experience for its users.

This dual focus on variety and value caters to a growing audience of individuals who crave a wide range of food choices and seek affordability and discounts in their culinary adventures. Mei Wei Qi’s innovative features and commitment to providing variety and economic value position it as a standout choice for those who appreciate a bespoke and budget-friendly food delivery experience in China.

Yum China

Yum China, a significant figure in the food industry, distinguishes itself by offering its food delivery app that presents a wide range of options from renowned brands such as KFC, Pizza Hut, and Taco Bell. This app has earned acclaim for its user-friendly ordering system, making the entire process straightforward and accessible.

Timely deliveries are a hallmark of the service, ensuring customers receive their meals promptly. What sets Yum China’s app apart is its focus on providing exclusive deals and promotions, especially catering to users who appreciate the convenience of ordering from globally recognized fast-food chains.

This emphasis on not only efficiency but also on delivering added value through special offers positions Yum China’s food delivery app as a preferred choice for those seeking a seamless, convenient, and rewarding experience when indulging in well-known international fast-food delights.

Waimai Chaoren

Waimai Chaoren is emerging as a standout in the Chinese food delivery landscape, and its growing popularity is rooted in its unwavering focus on customer satisfaction. The app distinguishes itself by featuring a carefully curated selection of restaurants, strongly emphasizing delivering high-quality service. What sets Waimai Chaoren apart is its commitment to providing a variety of dining options and offering added value.

The app regularly introduces unique promotions, including exclusive menu items and limited-time discounts. This distinct approach makes it an attractive choice for those seeking diversity and affordability in their dining experience. Waimai Chaoren’s commitment to customer satisfaction extends beyond its offerings. The app is gaining traction among users who appreciate a touch of uniqueness in their culinary adventures.

Its dedication to delivering a satisfying and enjoyable food ordering process aligns with the preferences of those who value a personalized and distinctive touch when exploring various cuisines. With its combination of curated restaurant selections, high-quality service, and inventive promotions, Waimai Chaoren is increasingly becoming the go-to platform for individuals seeking a food delivery experience that goes beyond the ordinary. Additionally, you can also read Best Food Delivery Apps in New Zealand.

How to Use Food Delivery Apps in China

Use Food Delivery Apps

Creating an account, browsing and selecting restaurants, placing an order, and paying are all part of the process.

Creating An Account

You will need to create an account to use a food delivery app in China. This process is typically quick and simple. All the apps are designed similarly, so they generally have the same setup: enter your contact information (such as phone number or email address) and follow the steps from there.

For payment purposes, many apps allow you to link with bank cards, Cash on Delivery (COD), AliPay, an e-payment platform popular in China, or QR codes that can be scanned for payments.

Suppose customers wish to set up their accounts online through websites instead of using the app. In that case, some apps may require users to provide copies of valid identity documents like driver’s licenses or passports before setting up an account – verifying details such as name and address data for security reasons.

Browsing and Selecting Restaurants

Using a food delivery app in China is an easy and convenient way to explore new restaurants, enjoy favorite dishes from classic eateries, or try out local specialties. With most apps, users can easily browse through hundreds of cuisine options with user-friendly search features such as filters for price range and customer ratings.

As they scroll through options with pictures of the dishes each restaurant provides, users can read reviews about the food quality and find recommendations from experienced customers.

With just a few clicks on their phones or laptops, Chinese consumers can make informed decisions based on pricing and taste preferences before placing orders with whatever restaurant they choose.

Placing an Order

Placing an order through Chinese food delivery apps is quick and easy. First, you need to create an account with your preferred app (such as Meituan Waimai or Eleme). You’ll then be able to browse for restaurants in your area using keywords or categories.

Once selected, the restaurant menu will appear on the app’s page with pricing details included. To place an order, select the wanted items by adding them to your basket and confirming at checkout alongside a chosen payment method.

Popular payment methods like Alipay and WeChat Pay are accepted along with other options, dependent on region and provider. Selected orders can then follow real-time tracking of delivery location right up until arrival at their door – making ordering food from these apps straightforward and convenient!

Payment Options

Making food delivery orders in China has become a popular and convenient way to enjoy local delicacies. As such, various payment options are available in the most popular Chinese apps for online food ordering.

Meituan Waimai (美团外卖), Eleme (饿了么), and Sherpas (食派士)  offer users the chance to pay conveniently by mobile or online banking solutions before they receive their order at home.

Mobile payments, especially Alipay, WeChat Pay, and Apple Pay, are some of the widely used payment methods with huge transaction volumes in China daily. Cash payment is not usually accepted for food delivery services except for individual restaurants with their app or web portals and certain places where physical cash transfers can be made via bank cards, etc.

For people from other countries living in China, it might be hard to use mobile wallets because they might not always take cards or accounts from outside China. But there’s a simple solution – using other electronic payment systems. You can pay with your foreign credit or debit card. Another option is using virtual yuan from apps like Oasis Apparel Store or Unionpay Cash. They accept many platforms for transactions, making it more convenient than other choices when you shop through these apps.

The security benefits provided by making payments via these secured systems should also not go unmentioned – allowing customers peace of mind knowing all their information remains safe and private while avoiding fraud due to restricted access to personal IDs, etc. If you’re interested, you can also read on Best Food Delivery Apps in Thailand.

Food Delivery Times in China

[Video Credits @Goldthread]

Knowing your expected delivery times in China is key to successful food ordering, so be sure to read up on what you can expect!

Typical Delivery Times

Food delivery apps in China have revolutionized the way people get their meals. Customers can order from a wide range of cuisines directly to their doors, often within 30 minutes or less.

This is partly due to many restaurants partnering with special delivery companies that employ fleets of drivers to ensure fast deliveries and reduce wait times for customers. Popular apps like Meituan Waimai (美团外卖), Eleme (饿了么), and Sherpas (食派士) guarantee quick turnaround times, making it easy for diners in China to enjoy restaurant-quality meals without the need for extensive pre-planning or queuing up at a physical location.

In addition, customers can schedule orders hours ahead so they know when exactly their food will arrive on time without being caught off guard. As such, food delivery services in China provide an efficient and convenient service tailor-made for busy lifestyles – transforming how we access our favorite dishes quickly and conveniently!

Factors That May Affect Delivery Times

When using food delivery apps in China, several factors may affect the time it takes for your order to be delivered. Traffic congestion is a major factor due to the large number of vehicles on the roads and narrow streets in many Chinese cities.

Weather conditions can also play a role by making it difficult or unsafe for drivers to reach their destination. Additionally, deliveries during peak demand periods – such as immediately following work hours – generally take longer than usual.

According to research conducted by Meituan Waimai (美团外卖), orders placed between 6 pm and 9 pm had an average delivery delay of 14 minutes compared with highly efficient times where delays were as low as 4 minutes.

Resolving Issues with Delivery

When it comes to ordering food online in China, some common issues can arise. To ensure a good customer experience, it’s important to know the steps available should any problems arise.

Common complaints include missing or incorrect items when you receive your order, late deliveries, and misunderstandings about the delivery fee and charges for services such as meal personalization.

Quality control is also an issue with local food delivery platforms due to varying levels of hygiene and safety standards among restaurants.

To resolve these types of issues once they have occurred, customers must contact the restaurant directly or file feedback directly through their respective app interface – typically found within the ‘Help’ section of each platform upon logging in – giving them details on what went wrong with their order.

Resolving Problems with Food Delivery Orders

Customers can contact customer service if they experience problems such as missing or incorrect items, late deliveries, or quality issues.

Missing or Incorrect Items

When ordering food online, many customers find themselves faced with the common issue of missing or incorrect items. This can be a frustrating experience for customers and can also lead to wasted time and money.

As China’s food delivery industry continues to grow, it is important to address how this problem arises and what needs to be done to resolve it. The most likely culprit behind erroneous orders could be miscommunication between the customer and delivery personnel or wrong input by the restaurant staff while preparing orders.

Excess demand at peak times may also cause problems due to unfulfilled orders or delayed deliveries, resulting in missed items. Customers who are having difficulty receiving their correct order should confirm that all necessary information was provided when placing an order, such as any special instructions, allergies, meal alternatives, etc., which might confuse the processing of orders.

If the problem persists, they should contact customer support using phone numbers listed inside apps along with screenshots of the wrong item delivered if available. This will help make resolving issues easier and faster than explaining problems through words alone.

Late Deliveries

Late deliveries are among the most frequently reported issues in China when ordering food online, and it’s often due to slow pickup by restaurants or crowded delivery on the road.

Late deliveries can have a significant impact on customer satisfaction as they not only cause frustration but also deprive customers of the enjoyment that comes with timely arrival.

Furthermore, late orders will result in more canceled orders and testify to businesses’ unsatisfactory service quality, which can decrease the reputation of food delivery apps.

To ensure timely deliveries, food delivery platforms should continuously seek improvements aiming at minimizing waiting times throughout all stages of processing orders. This may include introducing better technologies such as dynamic routing algorithms to optimize for efficiency while accommodating uncertainties introduced by traffic or other environment-related factors.

Quality Issues

When using food delivery apps in China, a major quality issue is the amount of plastic waste generated. Food packaging materials such as plastic pots and foam boxes are often discarded, buried, or burned after a single use without recycling options.

This has resulted in increased levels of plastic pollution that can have serious consequences for the environment. It’s estimated that 10 billion Chinese takeaway packages are produced annually from the over 200 million orders placed daily via these apps.’ To combat this problem, some companies in China are now introducing eco-friendly packaging technology, such as reusable containers or substitutes made with natural fibers like wood pulp, to reduce plastic waste and its impact on our planet.

Governments across China are also making efforts to pass laws promoting recycling and encouraging businesses to switch to fewer single-use products.

Customer Service Contact Information

For customers using food delivery apps in China, customer service contact information is essential for resolving any issues that may arise with their orders. Through the app or via social media, customers can easily access support literature and contact information for companies’ call centers and stores to report problems as soon as possible.

Furthermore, restaurants partnering with a particular app will usually offer their direct customer service contacts, such as phone numbers or emails, thus providing an easy outlet to discuss specifics about an order directly with the source of delivery.

Knowing where to access this important contact information is vital for navigating potential misunderstandings between customers and businesses. This ensures that services are performed quickly and efficiently while guaranteeing satisfaction from both parties involved in the transaction.

Availability of International Food Delivery Apps in China

Popular international apps such as Doordash, Uber Eats, and GrubHub are now available in some parts of China. However, users may face limitations – read more to find the best food delivery app.

Doordash, Uber Eats, and GrubHub

These are international food delivery apps that are popular in other countries but, unfortunately, are not available for users in China. Unlike other countries, Chinese consumers must rely on local food delivery apps such as Meituan Waimai, Eleme, and Sherpas.

These key differences can be attributed to the lack of foreign competition enabled by Chinese government regulations favoring domestic enterprises over foreign-owned businesses. The limitation of these international food delivery apps is a trade-off that has benefited China’s large business ecosystem and rocketed its local giants higher than ever before, a feat no match for their global competitors who struggle to access one-fifth of the world’s population.

Thus, this forces Chinese consumers to adjust to availability circumstances and switch their attention toward better understanding the features served up by native alternatives available within their own country.

Limitations and Alternatives

Though international food delivery apps such as Doordash, Uber Eats, and GrubHub are available in China, they pose several limitations. Many restaurants outside of major cities may not be supported on these platforms, and users could have issues with language comprehension when ordering through the apps.

These services also struggle with timely deliveries due to poor infrastructure or geographical constraints naturally present within all Chinese cities. In comparison, local food delivery apps provide customers with more localized options that can better accommodate their needs, most importantly, providing an array of cuisines in deeper varieties.

Furthermore, local platforms tend to expand rapidly by actively working towards providing support in outlying cities at faster rates than international competitors, leading them to become preferable for customers living outside metropolitan areas who are looking for a hassle-free ordering experience.

Safety and Security Considerations

By checking the restaurant details and reviews carefully, users can ensure their personal and payment information is secure when ordering food delivery in China. Read on to find out more!

Handling Personal and Payment Information

When using food delivery apps in China, users should be cautious about sharing confidential information. It is important to remember that these apps can potentially have unauthorized access to personal data such as name and address, as well as payment details like bank account numbers or credit card information.

Therefore, users need to make sure the app they are using has adequate security measures in place to protect against misuse of their details. Users should also regularly review the app’s privacy policies and terms of use before signing up for an account or making a transaction.

The government of China has recently implemented new rules and regulations regarding online food delivery safety to ensure the protection of user data on these platforms. Additionally, customers can help ensure straightforward payments by carefully following directions when entering payment information into a secure page provided by the platform rather than responding directly with sensitive financial details through chat messages from untrusted third parties.

Ensuring Food Safety and Hygiene

Food delivery apps have become increasingly popular in China due to their convenience, but safety is also an important factor. The Chinese government has implemented several regulatory measures, including the Food Safety Law of 2015, which requires companies to promote healthy eating habits and enhance consumer awareness of food safety and self-protection.

To ensure that all foods reaching customers are safe for consumption, most food delivery apps carefully monitor restaurants they partner with. These companies also require users to provide contact information before placing orders so they can be tracked more easily if any issues arise.

Additionally, some platforms have put in place practices such as regular inspections of restaurants by third-party authorities and enhanced tracking systems that allow workers to document cooking processes step-by-step from start to finish at each eatery.

Latest Updates and Innovations in Food Delivery Apps

Discover all the latest features and services available to make ordering food in China easier, faster, and more secure. Explore now!

New Features and Services

Food delivery apps in China offer a range of features that have improved the user experience. Customers can now enjoy more detailed tracking and communication options. For example, many food delivery services allow users to receive approximate time estimates for when their order will arrive and notifications informing them of changes, such as when their driver is near or on the way.

Meituan Waimai even offers an Express Delivery service with ten-minute guaranteed arrival times! Social media integration has become increasingly popular, allowing customers to place orders directly from platforms like WeChat using mini-programs.

As customers become more familiar with online shopping and ordering practices, companies offer more innovative solutions to satisfy diner needs, including customized menus, coupons, and built-in search engines for efficient navigation and selection experiences.

Integration with Social Media Platforms

There is a growing trend towards integrating food delivery apps with popular social media platforms in China, such as WeChat and Weibo. This allows for an easier user experience while providing businesses new avenues to reach their target customers through targeted marketing campaigns.

It is now possible to connect your restaurant profile or individual orders directly to one of these platforms, giving consumers the option to place their order on whichever platform they are most comfortable with.

Moreover, it’s a great way for retailers and restaurants to extend their customer base beyond those who use existing delivery service platforms or search engine results pages (SERPs).

Integrating social media provides additional opportunities that include personalized promotions and enhanced tracking systems that can be used to monitor online customer activity more effectively.

Enhanced Tracking and Communication

Food delivery apps in China have developed a range of technologies to ensure an improved and seamless delivery experience for customers. These features aid in real-time tracking and notifications when the food is out for delivery, as well as facilitate efficient communication between customers and drivers.

Through this technology, customers can expect greater convenience by being able to keep tabs on their order every step of the way – from the time of placing an order until it has been delivered to their doorstep.

With online maps informing users of the exact location of their package, they can even customize and adjust plans according to that information if required.

Notifications also alert users when specific orders are about to be delivered or sent back due to any issue that may arise during the process – eliminating unnecessary waiting times associated with manual customer service requests or inquiries.

Read also: Best ride-sharing app in the UK

Tips and Recommendations for Ordering Food in China

To make the most of ordering food in China, it is recommended to read through restaurant reviews and ratings, explore different cuisines, and try local specialties.

Reading Reviews and Ratings

When it comes to ordering food from Chinese food delivery apps, it is important to read reviews and ratings before selecting a restaurant or service provider. Reviews and ratings provide valuable information about the quality of restaurants, their reliability, and how long an order typically takes for delivery.

This helps users make informed decisions when choosing what to order through apps like Meituan Waimai (美团外卖), Eleme (饿了么), Sherpas (食派士),  or individual restaurant applications.

Customers should look at a mix of positive and negative reviews to get an accurate picture of a given eatery’s services. When reading reviews online, customers need to remember that some can be motivated by ulterior motives; they may be written by unreasonable, unhappy customers who are angry over small issues or mistakes rather than providing useful feedback about the company/restaurant/service provider as a whole.

Additionally, they should not forget the classic maxim “trust but verify” – even if something has largely positive customer reviews on these types of platforms, do not forget additional research into customer complaints via alternate social media outlets such as Weibo/WeChat public accounts where there may be more reliable remarks regarding its performance consistency which do not show up conventionally review websites due top proprietary language difficulties, etc.

Exploring Different Cuisines

Ordering food in China is a great way to explore different culinary options. Through multiple food delivery apps such as Meituan and Eleme, customers can discover an array of cuisines, from traditional Chinese dishes such as Peking Duck or Mapo Tofu to Western-style comfort foods like burgers and fries.

There are also regional specialties like Sichuan spicy fish soup or Jiangsu sauced chicken for those who want to try something unique. Plus, international cuisines such as Italian pizza, Thai noodles, and Japanese sushi are easily accessible through various restaurants featured on many app platforms.

With the ease of using a few clicks on your smartphone, it’s highly convenient for users to order authentic cuisine without ever leaving their homes. This allows everyone access to the wide diversity of flavors that China has available while trying out exciting new dishes!

Trying Local Specialties

Trying local specialties is a great way to experience authentic flavors and ingredients, but depending on location and access, it can be difficult. Fortunately, food delivery apps in China make this possible with minimal effort.

Most popular apps like Meituan Waimai (美团外卖) and Eleme (饿了么), offer a range of local specialties, from home-cooked dishes to street snacks. With both English versions available, it’s easy for foreigners new to Chinese cuisine to explore different options without worrying about language barriers.

Plus, the convenience of ordering online saves time and hassle – you need an account set up for secure payments. Popular dishes such as jiaozi dumplings or hot pot soups can now easily be enjoyed in the comfort of your own home!

Frequently Asked Questions (FAQs)

Now, let’s explore some frequently asked questions about China’s best food delivery apps.

1. What are the best food delivery apps in China?

The most popular food delivery apps in China are Elema, Meituan, Baidu Waimai, and Delivery Hero.

2. How do I order food on these apps?

To order from a food delivery app in China, first download the desired service to your device, then register for an account with your phone number or email address. Once logged in, search for local restaurants and select your meal items before confirming the order and payment method.

3. Are there any discounts when ordering via these apps?

Yes, many of the popular Chinese food delivery apps offer discounts such as cashback or coupons that can be applied to orders placed using their services.

4. Do all of these apps have online customer service support?

Most of the top-rated Chinese food delivery applications provide customer service support through live chat on their website/mobile app and by telephone on weekdays during normal business hours (9 am – 9 pm) Beijing time (GMT+8).

Takeaway

Food delivery apps in China are an increasingly popular way of ordering food, offering convenience and cost-effectiveness. Meituan Waimai and Eleme have been the two most prominent apps used by Chinese consumers for several years, making them stand out among other offerings in the food delivery market.

In addition to these top contenders, a range of options are available, from individual restaurants to WeChat Mini Programs that offer easy access to various cuisines at reasonable prices.

Furthermore, updates such as tracking tools and communication features further improve how people can track their orders easily and promptly respond to any issues encountered with their orders or deliveries.

Ultimately, safety is paramount when using these apps, so users must be mindful of handling personal information carefully while also adhering to food safety standards during preparation and transportation. To get the best experience when using food delivery apps in China, readers should remember to check reviews/ratings of restaurants beforehand and try exploring different types of cuisine or local specialties within reason.


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