When it comes to maintaining your home’s plumbing system, choosing a reputable company is paramount.
The Better Business Bureau (BBB) serves as a trusted resource, providing ratings that reflect a company’s commitment to customer satisfaction and ethical business practices.
In this comprehensive guide, we highlight ten plumbing companies across the United States that have earned outstanding BBB ratings, ensuring you receive top-notch service for your plumbing needs.
1. Roto-Rooter Plumbing & Water Cleanup
Established in 1935, Roto-Rooter has grown into one of the largest plumbing service providers in North America. With a network of over 600 locations, they offer a wide range of services, including plumbing repairs, drain cleaning, and water damage restoration. Their commitment to quality and customer satisfaction is reflected in their A+ BBB rating.
Services Offered
- Plumbing Repairs: Addressing issues from leaky faucets to broken pipes.
- Drain Cleaning: Utilizing advanced equipment to clear clogged drains efficiently.
- Water Damage Restoration: Providing prompt response to mitigate water damage in homes and businesses.
Customer Reviews
Customers frequently praise Roto-Rooter for their prompt service and professional technicians. One satisfied client noted, “Roto-Rooter responded quickly to our emergency and fixed the problem efficiently. Their technician was knowledgeable and courteous.”
2. Mr. Rooter Plumbing
Founded in 1970, Mr. Rooter Plumbing has established itself as a trusted name in the plumbing industry. With locations across the United States, they are known for their courteous service and commitment to customer satisfaction, earning them an A+ rating from the BBB.
Services Offered
- Emergency Plumbing Services: Available 24/7 to handle urgent plumbing issues.
- Sewer Line Repair: Utilizing trenchless technology to repair sewer lines with minimal disruption.
- Water Heater Installation and Repair: Offering energy-efficient solutions for water heating needs.
Customer Reviews
Clients appreciate Mr. Rooter’s transparent pricing and reliable service. A recent review stated, “The technician arrived on time, explained the issue clearly, and provided a fair estimate. The repair was completed promptly, and the area was left clean.”
3. Benjamin Franklin Plumbing
Benjamin Franklin Plumbing, known as “The Punctual Plumber,” emphasizes timely service and customer satisfaction. Their dedication to quality workmanship and punctuality has earned them an A+ rating with the BBB.
Services Offered
- Plumbing Maintenance: Regular inspections and maintenance to prevent future issues.
- Drain Cleaning: Effective solutions for clogged or slow drains.
- Fixture Installation: Professional installation of faucets, sinks, and other fixtures.
Customer Reviews
Customers value Benjamin Franklin Plumbing’s commitment to punctuality and professionalism. One reviewer mentioned, “They arrived exactly when they said they would and completed the job efficiently. The technician was friendly and knowledgeable.”
4. ARS/Rescue Rooter
ARS/Rescue Rooter offers comprehensive plumbing services with a focus on customer satisfaction. Their team of licensed professionals and commitment to quality have earned them an A+ rating from the BBB.
Services Offered
- Plumbing Installation: Expert installation of plumbing systems for new constructions and remodels.
- Leak Detection and Repair: Utilizing advanced technology to locate and fix leaks promptly.
- Water Heater Services: Installation, repair, and maintenance of various water heater models.
Customer Reviews
Clients commend ARS/Rescue Rooter for their responsive service and skilled technicians. A customer shared, “I had a leak in my basement, and ARS responded quickly. The technician was professional and resolved the issue efficiently.”
5. Rooter-Man
With over 50 years in the industry, Rooter-Man provides a wide range of plumbing services to residential and commercial clients. Their dedication to customer service and quality work has earned them an A+ rating with the BBB.
Services Offered
- Drain Cleaning: Clearing blockages in sinks, toilets, and main sewer lines.
- Septic Services: Maintenance and repair of septic systems to ensure proper function.
- Plumbing Repairs: Addressing leaks, pipe bursts, and other common plumbing issues.
Customer Reviews
Customers appreciate Rooter-Man’s prompt response and effective solutions. One review noted, “Rooter-Man came out the same day I called and fixed my clogged drain quickly. The technician was courteous and explained everything clearly.”
6. Horizon Services
Horizon Services has been providing plumbing, heating, and cooling services since 1989. Their commitment to customer satisfaction and quality workmanship has earned them an A+ rating from the BBB.
Services Offered
- Plumbing Inspections: Offering thorough evaluations to detect potential issues before they escalate into costly problems.
- Water Line Replacement: Expertise in replacing old, corroded, or damaged water lines to ensure a clean and reliable water supply.
- Sump Pump Installation: Protecting homes from basement flooding with reliable sump pump installation and maintenance services.
Customer Reviews
Horizon Services receives high praise for their punctuality and detailed explanations of the work they perform. A reviewer stated, “The technician explained every step of the process, answered all my questions, and completed the repair quickly and efficiently. I couldn’t be happier with the service.”
7. The Plumbing Authority
The Plumbing Authority, based in Tennessee, has earned its stellar reputation through a commitment to customer satisfaction and high-quality service. Known for their skilled technicians and fair pricing, they’ve secured an A+ rating from the BBB.
The company emphasizes clear communication and a personalized approach to every job, ensuring each customer’s unique needs are met.
Services Offered
- Tankless Water Heater Installation: Providing energy-efficient solutions to reduce utility bills.
- Pipe Repair and Replacement: Specializing in repairing leaks and replacing outdated or damaged piping systems.
- Bathroom Remodel Plumbing: Handling all plumbing aspects of bathroom renovations, ensuring functionality and aesthetics align perfectly.
Customer Reviews
Customers highlight The Plumbing Authority’s professionalism and fair pricing. One satisfied client shared, “They went above and beyond during my bathroom remodel, ensuring all plumbing was flawless. Their team is knowledgeable and friendly.”
8. Gold Medal Service
Gold Medal Service has been serving customers in New Jersey and surrounding areas since 1994. With a focus on delivering comprehensive plumbing solutions, they have earned an A+ rating from the BBB. The company prides itself on providing 24/7 emergency services and maintaining a customer-first philosophy.
Services Offered
- Emergency Plumbing Services: Addressing urgent issues like burst pipes and severe leaks.
- Water Filtration System Installation: Ensuring homes have access to clean and safe water with advanced filtration systems.
- Drain and Sewer Services: Offering cleaning, repair, and replacement of drains and sewer lines.
Customer Reviews
Clients commend Gold Medal Service for their quick response times and exceptional work quality. A reviewer noted, “The technician arrived promptly and fixed my plumbing emergency with professionalism and care. Highly recommend!”
9. Anytime Plumbing
Anytime Plumbing, serving California, has built a reputation for reliability and excellent customer service. Their A+ BBB rating reflects their dedication to quality and integrity in every job they undertake. They offer a wide range of plumbing services designed to meet both residential and commercial needs.
Services Offered
- Leak Detection and Repair: Utilizing state-of-the-art technology to quickly locate and fix leaks.
- Gas Line Services: Installing, repairing, and maintaining gas lines safely and efficiently.
- Water Heater Services: Expert installation and maintenance of traditional and tankless water heaters.
Customer Reviews
Anytime Plumbing is praised for their friendly technicians and transparent pricing. A recent review stated, “They were upfront about the costs and completed the job ahead of schedule. The technician was courteous and cleaned up after the work was done.”
10. Bluefrog Plumbing + Drain
Bluefrog Plumbing + Drain is a nationwide company offering dependable plumbing services. With a strong focus on customer satisfaction and innovative solutions, they have achieved an A+ rating with the BBB. Their team of experienced professionals is known for tackling even the most challenging plumbing issues.
Services Offered
- Drain Cleaning: Clearing stubborn blockages in sinks, toilets, and main sewer lines.
- Plumbing Fixture Upgrades: Replacing old faucets, sinks, and toilets with modern, efficient models.
- 24/7 Emergency Services: Providing round-the-clock support for plumbing emergencies.
Customer Reviews
Bluefrog Plumbing + Drain is often applauded for their responsiveness and expertise. One customer shared, “The technician arrived within an hour of my call and resolved the issue efficiently. Their customer service is top-notch.”
Why BBB Ratings Matter
The Better Business Bureau (BBB) provides unbiased ratings based on customer reviews, complaint resolution, and overall business practices. A+ ratings signify a company’s dedication to ethical conduct and excellent customer service. Choosing a plumbing company with a high BBB rating ensures you’re entrusting your home to a reliable and reputable provider.
Takeaways
Finding the right plumbing company can feel overwhelming, but selecting one with an outstanding BBB rating offers peace of mind and assurance of quality service.
The companies listed here—Roto-Rooter, Mr. Rooter Plumbing, Benjamin Franklin Plumbing, ARS/Rescue Rooter, Rooter-Man, Horizon Services, The Plumbing Authority, Gold Medal Service, Anytime Plumbing, and Bluefrog Plumbing + Drain—stand out for their professionalism, reliability, and customer satisfaction.
Whether you’re dealing with a minor plumbing repair or a major installation, these companies deliver top-notch services with transparency and expertise. Don’t settle for less when it comes to your home’s plumbing—choose a trusted provider to ensure the job is done right.
By prioritizing companies with strong BBB ratings, you’re investing in quality service that guarantees your plumbing system remains in excellent condition.
