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10 Family-Owned Plumbing Companies with the Best Reputation in the USA

Family-Owned Plumbing Companies in the USA

Plumbing issues can disrupt daily life, making it essential to have a reliable plumbing company at your service. 

While there are countless options available, family-owned plumbing companies stand out for their commitment to quality, trustworthiness, and community values. 

Unlike large corporate chains, these companies often treat customers like family, offering personalized service and a dedication to excellence passed down through generations.

In this article, we’ll highlight 10 family-owned plumbing companies in the USA that have built stellar reputations over the years. Each of these businesses exemplifies professionalism, expertise, and the spirit of family tradition.

1. Roto-Rooter Plumbing & Drain Services
Roto-Rooter Plumbing & Drain Services

Headquarters: Cincinnati, Ohio
Established: 1935

Founded by Samuel Blanc, Roto-Rooter began as a family business and has since grown into one of the most recognized names in plumbing. Despite its large-scale success, the company maintains a family-centric ethos. Known for its innovative drain cleaning machine, Roto-Rooter specializes in clearing stubborn blockages and handling plumbing emergencies.

Reputation

With nearly 90 years of experience, Roto-Rooter is trusted for its reliable service, 24/7 availability, and highly trained technicians. Customers appreciate their transparent pricing and efficient solutions.

Services Offered

What Sets Them Apart?

Their ability to blend innovation with traditional values makes Roto-Rooter a household name across the USA.

2. Benjamin Franklin Plumbing

Headquarters: Sarasota, Florida
Established: 2001 (Family roots in plumbing go back decades)

While relatively new, Benjamin Franklin Plumbing builds on a strong foundation of family expertise. The company operates on the principle of punctuality, ensuring they’re always “on time, or you don’t pay a dime.”

Reputation

Known for professionalism and promptness, Benjamin Franklin Plumbing has earned loyal customers nationwide. They emphasize customer satisfaction, making them a trusted name in family-owned plumbing.

Services Offered

  • Plumbing repairs
  • Water heater installation
  • Drain cleaning
  • Fixture replacement

What Sets Them Apart?

Their ironclad guarantee of timely service and customer-first approach makes them a go-to choice.

3. Rooter-Man

Headquarters: North Billerica, Massachusetts
Established: 1970

Rooter-Man was founded by Donald MacDonald, who envisioned a plumbing company rooted in family values and outstanding customer service. Over the decades, the company has grown to serve millions of customers across the USA while maintaining its family-owned roots.

Reputation

Customers praise Rooter-Man for its professionalism, quick response times, and competitive pricing. Their technicians are known for being courteous and thorough.

Services Offered

  • Drain cleaning
  • Septic system services
  • Leak detection
  • Sewer repair

What Sets Them Apart?

Their franchise model retains the warmth of a family-owned business, ensuring consistent quality across locations.

4. Bell Plumbing and Heating

Headquarters: Centennial, Colorado
Established: 1926

Bell Plumbing and Heating is a family-owned business that has been serving Colorado for nearly a century. They offer a wide range of services, from plumbing repairs to HVAC installations, ensuring customers receive comprehensive home service solutions.

Reputation

Known for their commitment to quality and community, Bell Plumbing and Heating consistently receives high ratings for their friendly, knowledgeable technicians and fair pricing.

Services Offered

What Sets Them Apart?

Their dedication to treating customers like family is evident in their long-standing reputation and repeat clientele.

5. George Brazil Plumbing & Electrical

Headquarters: Phoenix, Arizona
Established: 1955

George Brazil Plumbing & Electrical has been a trusted name in Arizona for nearly 70 years. This family-owned company combines expertise with exceptional customer care, ensuring every job is done right the first time.

Reputation

Customers commend their professionalism, on-time service, and attention to detail. Their 24/7 availability and transparent pricing make them a reliable choice.

Services Offered

  • Plumbing repairs
  • Electrical services
  • Drain cleaning
  • Water heater installation

What Sets Them Apart?

Their dual expertise in plumbing and electrical services ensures comprehensive solutions for homeowners.

6. Zurn Plumbing Service

Headquarters: Atlanta, Georgia
Established: 1985

Zurn Plumbing Service is a family-owned company known for its integrity and high-quality work. They specialize in advanced plumbing diagnostics, ensuring precise and effective solutions.

Reputation

Customers value their transparency, fair pricing, and skilled technicians. Zurn Plumbing Service is particularly lauded for its expertise in leak detection and pipe repairs.

Services Offered

  • Leak detection
  • Sewer line repair
  • Drain cleaning
  • Pipe replacement

What Sets Them Apart

Their focus on using cutting-edge technology while retaining a personal touch sets them apart.

7. Smith’s Plumbing Services

Headquarters: Memphis, Tennessee
Established: 2010

Smith’s Plumbing Services may be newer compared to others on this list, but it has quickly earned a reputation as one of Memphis’s most reliable plumbing companies. Owned and operated by a local family, they are deeply rooted in their community.

Reputation

Customers rave about their prompt service, courteous technicians, and fair pricing. They’re especially appreciated for their no-nonsense approach to plumbing solutions.

Services Offered

  • Water heater repair
  • Drain cleaning
  • Fixture installation
  • Emergency plumbing

What Sets Them Apart?

Their strong commitment to their local community and excellent customer service.

8. Fischer Plumbing

Headquarters: Seattle, Washington
Established: 1977

Fischer Plumbing has been serving Seattle residents with integrity and expertise for over four decades. This family-owned business emphasizes eco-friendly practices and offers a wide range of plumbing solutions.

Reputation

Their green initiatives and customer-focused approach have earned them high praise. Customers appreciate their thorough, environmentally conscious services.

Services Offered

What Sets Them Apart?

Their dedication to sustainability while providing top-notch service.

9. Gillece Services

Headquarters: Pittsburgh, Pennsylvania
Established: 1980

A trusted name in Pittsburgh, Gillece Services is a family-owned company offering plumbing, HVAC, and electrical services. Their all-in-one home service approach makes them a convenient choice for homeowners.

Reputation

Known for their friendly technicians and prompt service, Gillece Services has built a loyal customer base. They’re also recognized for their community involvement.

Services Offered

  • Plumbing repairs
  • Water heater installation
  • Drain cleaning
  • HVAC and electrical services

What Sets Them Apart?

Their multi-service expertise ensures homeowners get comprehensive care under one roof.

10. Mike Diamond Services

Headquarters: Los Angeles, California
Established: 1976

Mike Diamond Services, affectionately known as “The Smell Good Plumber,” is a family-owned business that prioritizes customer satisfaction. They’re famous for their clean and courteous technicians, ensuring every service call is a pleasant experience.

Reputation

Customers praise their professionalism, punctuality, and clear communication. Their upfront pricing ensures there are no surprises.

Services Offered

  • Plumbing and drain cleaning
  • Sewer line repair
  • Leak detection
  • Water heater services

What Sets Them Apart?

Their unique branding and dedication to cleanliness and customer satisfaction.

Conclusion

Family-owned plumbing companies bring a level of care, trust, and commitment to their work that’s often unmatched. These 10 companies have proven their reputations through decades of service, strong community ties, and a dedication to treating customers like family.

Whether you’re dealing with a plumbing emergency or planning routine maintenance, choosing a family-owned business ensures you’ll receive personalized, high-quality service. Keep this list handy to find the best family-owned plumbing companies in the USA for your needs.

Stay stress-free and let these trusted professionals handle your plumbing worries! 


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