Are you looking for reliable and safe ride-sharing apps to get around Vietnam? Ridesharing services are popular alternatives to traditional taxis in today’s world. In this blog post, we’ll discuss the best ride-sharing apps in Vietnam, updates on the latest developments, helpful tips on how to use them effectively, and safety guidelines.

Read on for everything you need to know about ride-sharing in Vietnam and make your travels easier!

• Ridesharing apps such as Grab, Gojek, Be, Green SM Taxi, and Vinasun are among the most popular services in Vietnam for reliable transportation.
• Downloading these apps before traveling makes life much easier as they are hassle-free client interfaces that make it simple for customers to book their rides quickly.
• All ride-sharing services offer features like cashless payments, real-time tracking of rides, and safety measures for added convenience and safety.
• Recent updates, such as partnerships with local businesses or expansions into other cities, have increased competition among transportation providers in Vietnam, resulting in lower prices while quality improves.

Overview of the 5 Best Ride Sharing Apps in Vietnam

Grab, Gojek, Be, Green SM Taxi, and Vinasun are among Vietnam’s most popular ride-sharing apps.

Grab

is the largest and most established ride-hailing app in Vietnam, praised for its extensive range of services, including car rides, motorbike rides, and food delivery? Originally called GrabTaxi, it has since grown to become a major player in the market due to its first-mover advantage in 2013.

Like Uber, Grab follows an online platform model with features such as route information and messaging capabilities that serve customers and drivers alike. Additionally, customers can check driver ratings and reviews before their journey begins for added safety measures.

With seven years of strategic growth and expansion in the Vietnamese market, Grab is well embedded within the local culture,, providing an affordable yet reliable service that millions use daily.

Gojek

Gojek is a ride-sharing app based in Indonesia that provides both motorbike ride-sharing and food delivery services. Founded in 2009, it initially started as a call center connecting customers to courier and two-wheeled ride-hailing services.

Over the years, Gojek has established itself as one of the leading ridesharing apps in Asia, with its presence spanning various countries, including Vietnam. They have a total of 80,000 partner eateries in Vietnam alone, which users can order from right through their app.

With Uber not expected to be available until 2023, Gojek and Grab currently provide the primary ridesharing option for those living within Vietnam – making it easier than ever before for people to get around quickly without having to deal with public transport or taxis.

Be

Be Group JSC is a motorbike ride-hailing app in Vietnam that offers a convenient, affordable, and safe way for commuters to get from A to B. Be’s key features include an easy registration process, payment options that include credit cards, discounts, and promotions for frequent users as well as additional safety features such as driver ratings which allow riders to ensure they have the best possible experience.

Be also recently launched multiple new services, including corporate bookings and new fleet management technology, which allows customers to be able to see drivers in real-time. It has also further expanded its reach with operations in two more Vietnamese cities – Nghe An and Vinh Long.

These developments make Be the go-to option for ride-sharing in Vietnam for business travelers and everyday commuters alike.

Green SM Taxi

is Vietnam’s first electric taxi service, utilizing exclusively VinFast electric vehicles to revolutionize how people move in Vietnam. It aims to replace private car ownership as a sustainable form of transport and reduce pollution in the country.

Compared to other ride-sharing apps available in Vietnam, Green SM Taxi offers its customers greater convenience at an affordable price while significantly reducing their carbon footprint.

Through its use of motorbike taxis and vinfasts, it reduces road pollution by providing an accessible alternative mode of transportation that helps commuters contribute towards a healthier environment.

Vinasun

is a reliable ride-sharing app in Vietnam. It provides convenient, affordable, safe, and secure transportation services for passengers nationwide. Its features include a cash payments option, an estimated time of service rendered as promised to the customers according to their needs, user experience ratings for both driver and customer satisfaction, transparency in charges compared to other apps, which are hidden or hard to find information about, etc. Furthermore, Vinasun also offers discounts on rides booked through its platform under certain conditions and various exclusive promotions occasionally.

All these factors make it stand out among other available ride-sharing services in Vietnam. It has earned recognition from riders who frequently use this application due to its reliability and affordability. If you’re interested, also read on best study apps.

10 Additional Ride-Sharing Apps in Vietnam

Now it’s time to show 10n additional apps.

1. FastGo: FastGo is a Vietnamese ride-hailing service that offers both car and motorbike rides. It aims to provide affordable and reliable transportation options to customers.

2. T.NET: T.NET is another ride-hailing platform in Vietnam that offers services similar to Grab and Gojek, including motorbike rides, car rides, and food delivery.

3. Now (FPT Play): Now is a comprehensive on-demand service in Vietnam that includes ride-hailing, food delivery, and even streaming entertainment. FPT Play, a leading technology company in Vietnam, operates it.

4. MVL (Mass Vehicle Ledger): MVL is a blockchain-based ride-hailing platform that rewards both drivers and passengers for using the service. It’s known for its transparency and data security.

5. Xe Om (Xe Ôm): Xe Om is a traditional motorbike taxi service in Vietnam. However, some apps like Xe Om provide a digital platform to connect passengers with motorbike drivers for convenient rides.

6. BeCar: BeCar is another ride-hailing app that offers car services in Vietnam. It competes with Grab and other similar platforms.

7. Abivin vRoute: Abivin vRoute focuses on optimizing logistics and transportation for businesses in Vietnam. While not a traditional ride-sharing app, it plays a crucial role in managing and improving transportation services.

8. Goviet: Goviet is a ride-hailing service that primarily offers motorbike rides. It’s known for its competitive pricing and ease of use.

9. Ibivi: Ibivi is a local ride-hailing app in Vietnam, offering car and motorbike rides as well as food delivery services.

10. Mango: Mango is a ride-hailing platform that connects customers with drivers for car rides in Vietnam. It’s one of the newer entrants in the market.

How to Use the Ride-Sharing Apps?

Register an account, book a ride, and familiarize yourself with payment options and safety features by downloading the app.

Downloading and Setting up the App

Before using a ridesharing app in Vietnam, it’s essential first to download the app and create an account. Luckily, most of these apps are very intuitive and straightforward to use.

Most have dedicated iOS and Android versions for easy installation on any device type. During initial registration, users will likely be required to input basic contact information and payment details such as credit card or bank account numbers if eligible for payment options like In-App Payment or Cashless Transport.

Once that step is complete, travelers can utilize the services offered by Grab, Gojek, Be Green SM Taxi, Vinasun, etc., with just a few taps away! Safety features like two-step verification may also need to be activated while setting up the ride-sharing app, depending on user preferences while booking rides.

Registering an Account

Creating an account with Grab, Vietnam’s popular ride-sharing app, is the first step towards using the platform. To register an account, users must provide their personal information and create a username and password that needs to be secured.

Once the new user has provided all of this information, they can use Grab for transportation services such as ridesharing, food delivery, or grocery delivery on demand. Ensuring that all details like phone numbers are correctly entered is essential as it will allow users to receive notifications about their orders addressed accurately and access important information on safety points while traveling in private or public transport vehicles enabled by this app.

Having an account registered also allows users to take advantage of various offers and discounts offered by Grab throughout the year, which would otherwise not be available without registration.

Booking a Ride

Booking a ride with ride-sharing apps in Vietnam is fast and easy. All you need to do is download the app, register an account, input your location and intended destination, and then request a ride.

Many Vietnamese prefer using apps like Grab for on-demand transport since they are considered more affordable and safer than traditional or motorbike taxis. Through these platforms, users can access various relevant features, such as payment options and safety mechanisms, that make it easier to book rides without any difficulty or worries.

Other transportation options in Vietnam include regular public transport such as buses, metros, trams, etc., which are generally quite cheap and available all over the country but may be slower compared to mobile app-based ride-sharing services.

Payment Options

Choosing the right payment method is important in using ride-sharing apps in Vietnam. Most ride-sharing services offer convenient payment options, such as credit cards and app-based payments that are fast and secure.

Grab even allows users to pay with their credit card for automatic payments. This means you don’t have to manually enter your payment details each time, making it extremely convenient when catching a quick ride.

Other payment methods may also vary by service; Gojek and Be both accept cash payments from riders, while Vinasun will allow passengers to pay with e-wallet systems like MoMo or NganLuong.

Safety Features

Ride-sharing apps in Vietnam prioritize passenger safety through the incorporation of IoT technology. These companies are responsible for ensuring that their passengers feel safe and secure while using their services.

To achieve this, they are integrating various safety features such as real-time tracking for monitored authenticated rides, 24/7 emergency assistance hotlines, driver background checks, rating systems, panic buttons for quick help in emergencies or threats, automated fare estimates, and contact tracing protocols.

With these features integrated into ride-sharing apps’ platforms, riders can rest assured that security is a top priority on every trip. Furthermore, IoT technology enhances the accuracy and reliability of bookings by automating processes such as fare calculations using GPS technology to track routes taken, providing all users with precise pricing details, plus allowing riders to connect directly with drivers at any point during the trip further increasing safety awareness across trips taken in Vietnam.

Comparison of Ride-Sharing Apps

Analyze the pricing, availability, services offered and user reviews of different ride-sharing apps in Vietnam.

Pricing

Ride-sharing apps like Grab and Be offer a cost-effective alternative to local taxis in Vietnam. These apps offer fares that are generally lower than standard taxi rates, leading to significant user savings.

Obi is an app that helps riders compare prices and wait times of different ride-sharing services alongside local taxis, so they can select the most affordable choice depending on their needs.

Furthermore, many ridesharing companies provide bonuses or loyalty discounts when you use their service more frequently, boosting affordability even further. This makes it easier for people to save money on transportation costs without compromising quality.

Availability

Ride-sharing apps have seen a huge surge in popularity in Vietnam over recent years, with the likes of Grab and Go-Jek becoming popular options for on-demand car services. Both widely used across major cities in Vietnam, these ride-hailing platforms offer reliable, affordable transportation that can be easily booked through their mobile apps.

Uber is no longer an option, as it pulled out of Vietnam in early 2021. This has left Grab and Go-Jek as two of the leading players for ride-sharing within the country, and users can rely on them for quick pickup from various locations around Vietnamese towns and cities.

Although other digital ride services are available, such as Vinasun or Green SM Taxi, they do not yet enjoy widespread use as Grab and Gojek do amongst Vietnamese users.

Services Offered

Ride-sharing apps offer a great alternative to traditional transportation in Vietnam. Most of these ride-sharing services, such as Grab and Gojek, provide users with easy access to convenient and affordable rides through their app-based platforms.

It does not matter if you are looking for a motorbike or car ride: Ride-sharing companies in Vietnam have both options available for booking. Not only can you quickly book your preferred vehicle type, but you can also find rides to some of the most popular destinations within the country – all from the comfort of your home! Furthermore, riding-sharing apps make paying for your journey at competitive rates simpler than ever.

Safety features ensure customers peace of mind when using these ride-sharing services, allowing them to feel secure throughout every aspect of their journey.

User Reviews

As the best way to gauge how a service provider performs, user reviews are invaluable when selecting and using ride-sharing apps in Vietnam. Collecting real experiences from people already using the services of Grab, Gojek, Be Taxi or other ride-sharing apps allows users to make informed decisions about which app would be right for them.

By reading what others have said about their experience with specific features such as convenience, availability, pricing options, and safety protocols, they can understand which app will meet their needs.

Furthermore, user reviews can also give important information regarding local regulations and certain restrictions that need to be considered before traveling with one of these services.

Pros and Cons of Ride-Sharing Apps

From convenience to affordability, ridesharing apps in Vietnam have many advantages and disadvantages. Read on to learn more!

Convenience

The ride-sharing apps in Vietnam are a great option for travelers and commuters alike who seek to get to their desired point of travel conveniently. These apps provide an easy way to book rides, saving you the time to find reliable transportation.

Moreover, they also offer advanced features like tracking the driver’s location, giving you peace of mind knowing your whereabouts at all times during the ride. This lets users create plans with minimal hassle even while on the move and guarantees that they can do it quickly and safely via these ride-sharing services no matter where people may have to go.

Overall, these services make getting around in Vietnam easier than ever before!

Affordability

Ride-sharing apps in Vietnam are not only a convenient way to get around, but they also provide an affordable option for transportation. From competitive pricing to discounts and promotions offered, ride-sharing apps save customers money, creating a cost-effective solution compared to traditional taxi services or other modes of transportation.

One factor that makes them particularly affordable is the ability to share rides with other passengers when available, thus splitting the fare and reducing costs. In addition, some providers also offer promotions such as free rides for first-time users or certain loyalty incentives, which further help riders save money on their trips.

Finally, Vinasun is the only ride-sharing app in Vietnam that allows people without digital payment methods to pay in cash — making it easier than ever before for people of all economic backgrounds to benefit from this inexpensive mode of transport.

Safety

When using ride-sharing apps in Vietnam, it is important to consider the potential risks associated with their use. Ride-sharing services may present a range of potential challenges related to employment relations, data privacy, confidentiality, and road traffic congestion.

To address these issues and ensure the safety of users, effective governance measures must be implemented. According to existing literature reviews on the issue of ride-hailing applications in Southeast Asia, such measures should include increased regulations pertaining to ride-sharing companies’ labor practices and digital security standards, improved enforcement of rules against drivers who break traffic laws, development of public transportation infrastructure; and policies that prioritize rider safety over profits.

In conclusion, when deciding whether or not to use ride-sharing apps in Vietnam, users need to consider its associated risks while also understanding that changes are being implemented by regulators and service providers alike that can help reduce them.

Reliability

Ride-sharing apps have become increasingly popular in Vietnam due to their convenience and affordability. However, the reliability of these services is a major factor that users consider when choosing an app to use.

User preference greatly affects how reliable a particular ride-sharing service is perceived. In Vietnam, Grab and Gojek are considered two of the most reliable options for ride-hailing when it comes to pricing, availability of drivers, customer ratings and reviews, and services offered. The demand for ride-sourcing services has grown steadily over time, with recent estimates showing that the sector could reach values of US$4 billion by 2021 – a significant spike from 2019 figures.

This trend indicates the potential opportunities available to businesses intending to enter this sector and motivates them to ensure high levels of user satisfaction while using their apps.

Updates and Latest Developments

[Video Credits @ena francia]

Stay informed on the latest updates and developments happening in the ride-sharing industry in Vietnam, including new features, partnerships with local businesses, and expansion to other cities.

New Features

Ride-sharing apps in Vietnam have seen a number of innovations and developments in recent years that improve the user experience. Many apps now offer real-time driver tracking, allowing riders to watch their ride approach on a map and keep up to date with arrival times.

Most applications offer features such as in-app messaging for easy communication between drivers and passengers for added convenience. Other popular updates include integration with local businesses: Grab has implemented partnerships with several fast food restaurants, enabling customers to order through the app prior to arriving at their destination.

These examples of innovation demonstrate that ride-sharing companies are continuously looking for ways to improve experiences for Vietnamese commuters.

Expansion to Other Cities

Vietnam’s ride-hailing industry is booming, which has prompted the leading ride-sharing apps in the country, such as Grab and Go-Jek, to refine their services and explore the potential for expansion into other cities.

This suggests they are ready to meet users’ demands beyond Ho Chi Minh City or Hanoi. The companies have invested in multiservice platforms, showcased by Grab’s announcement of a major investment in Vietnam shortly after its successful series H funding round.

Ride hailers are also conscious of the increasing competition by investing more resources to broaden offers on service lines available on their app and widen coverage areas, creating a win-win situation between customers looking for convenience at lower cost and firms meeting demand standards accordingly.

While the growth levels across different Vietnamese cities differ considerably due to factors like infrastructure availability, several running initiatives indicate the potential for significant expansions sooner rather than later.

Partnerships With Local Businesses

have become an essential asset for ride-sharing apps in Vietnam. By forming relationships with companies based in different cities, app developers are able to create innovative services and tap into untapped markets more effectively.

These collaborations also provide valuable resources such as marketing data, promotional opportunities, and customer loyalty programs, which can help bolster the success of a service.

An example of local business partnerships playing a key role is Singaporean company Grab, the pioneer in entering the Vietnamese ride-sharing market. It was successful due to its strategic collaborations with various local businesses, including restaurants, hotels, and retail outlets.

Tips for Using Ride-Sharing Apps in Vietnam

Following a few simple tips can help you ensure a safe and convenient experience when hailing rides in Vietnam, so be sure to check them out!

Checking Driver Ratings and Reviews

When using ride-sharing apps in Vietnam, checking the driver ratings and reviews before booking a ride is important. This helps riders ensure they get the most reliable and safe experience possible.

Driver ratings are based on customer feedback from previous trips and provide an overall sense of what drivers have done well or corrected during their rides. Reviews also offer detailed information about various issues, such as availability, service quality, safety features, payment options, etc., so users can make updated decisions accordingly while booking a ride.

Additionally, checking driver ratings and reviews on the app helps increase transparency for both parties, which can help establish trust between them. Therefore, next time you plan your journey by availing of these services, always remember to check the driver rating & review before proceeding with your trip for maximum safety & satisfaction!

Communicating With the Driver

In Vietnam, efficient communication with your ride-sharing driver is key to a safe and smooth experience. Clearly communicating the destination and any special instructions, such as detours needed for pickup, is important.

Common language barriers are an issue in many parts of Vietnam, so it can be useful to write down your address in English and Vietnamese before starting the trip. Additionally, travelers should remember that traffic rules and customs vary between countries, so drivers may not be familiar with their routes.

Polite conversations can help create a more comfortable environment during ridesharing trips while increasing safety for everyone involved – friendly conversations promote trust between customers and drivers alike! Moreover, riders should take care when giving directions; hand gestures or using maps on phones often help clarify what you mean when discussing turns or streets.

Staying Safe During the Ride

When using ride-sharing apps in Vietnam, taking a few safety precautions is important. Checking the driver’s ratings and reviews by past customers is essential before booking any rides.

To protect against any possible scams or unsafe encounters, users should always communicate with their drivers via the app’s chat feature before entering the car to confirm details like identity and vehicle type.

Once inside the vehicle, ensure all transportation costs are visible on your screen so that there are no surprises when you arrive at your destination. If you encounter any issues during a ride, such as unsafe driving practices or unrealistic fees being charged, then it’s important to report these incidents or concerns within the app immediately.

Reporting Any Issues or Concerns

When using ride-sharing apps in Vietnam, it is important that users promptly report any issues or concerns they may experience. This could include anything from driver feedback or behavior to payment discrepancies.

For a safe and satisfactory experience, customers should take the initiative to report their problems timely and accurately as soon as they encounter them.

To do so, users can submit an online form on the app’s website or contact customer service support by phone, email, or live chat for assistance. Complaints vary depending on individual circumstances. However, all reports should come with specific information such as date of occurrence and time of booking/riding with details about the incident, which will facilitate a quick resolution.

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Frequently Asked Questions (FAQs)

Below, we’re adding some common FAQs on ride-sharing apps in Vietnam.

1. What ride-sharing apps are available in Vietnam?

Vietnam’s most popular ride-sharing services include Grab, GoViet, FastGo, and BDG Xe Om.

2. Are the fares for different ride-sharing apps comparable?

In general, the fares for different ride-sharing apps are comparable though some operators may offer discounts occasionally. It is best to check each app’s rate before making a booking.

3. How do I know which vehicle type is suitable for me when using ride-sharing services?

Most taxi-hailing apps allow you to select your desired vehicle type depending on your needs – e.g., number of passengers or luggage size, etc., before confirming the booking.

Takeaway

The convenience of ride-sharing apps in Vietnam makes them a great and affordable option for travelers exploring the country. With services such as Grab, Gojek, Be, Green SM Taxi, and Vinasun providing safe and reliable rides throughout the cities; tourists have more options than ever before when it comes to getting around.

These apps offer competitive fares that are comparable to traditional taxi services with added features like cashless payments, real-time tracking of rides, and safety measures. The emergence of these apps has increased competition among transportation providers in Vietnam, causing prices to become lower while quality continues to improve.

Additionally, new updates have been released by the companies recently, such as partnerships with local businesses or expansions into other cities. Ride-sharing services remain popular among visitors due to their high level of reliability and potential for cost savings compared to other forms of transport within Vietnam.