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Microsoft released Jugalbandi on Tuesday. It is an AI-powered, multilingual chatbot that can be used with the popular texting app WhatsApp. The bot was made to reach rural areas of India that are hard to reach by media and don’t have access to the government’s aid programs.

“I tried this out when I went to India recently, and I learned two things. First, the fact that we can build things can change the lives of 8 billion people, not just a few. And this spreading will be able to happen in days and weeks instead of years and hundreds of years. “By doing this, we also make sure that fundamental rights are protected,” Satya Nadella said in his keynote speech when he talked about Jugalbandi.

AI4Bharat and IIT Madras have worked together to make the robot. Microsoft said that the goal is to give users personalized help by understanding their questions in various languages, whether they are spoken or typed.

When the robot gets the question, it gets information from the relevant programs, which are often only available in English, and gives it back to the user in their own language.

Microsoft says that Jugalbandi uses AI models from AI4Bharat and Microsoft Azure OpenAI Service to make it easy for users and the chatbot to talk to each other. These generative AI tools can combine huge amounts of data to make text and other kinds of material. Microsoft said that Jugalbandi gives users a safe and reliable platform by using the Indian government’s systems. It also makes sure that data is safe by using the Azure OpenAI Service.

The chatbot came out in April and has been tried in Biwan, an Indian village close to New Delhi, the country’s capital.